Having order confirmation issues?

If you placed an order but didn't receive a confirmation email, please follow these steps.

First (within 15 minutes of ordering)

Check your spam/junk folder

Search your inbox for "MSofas"

Verify the email address you used at checkout

Check whether the payment completed in your bank, PayPal, or provider app

If you still don't have the email after 15 minutes

Contact support and include:

Your full name

Delivery address

Approximate order time and value

Payment proof (a screenshot is helpful)

We'll locate your order and confirm the details for you.